Contact Fluffyloom

Questions about an order, personalisation, delivery, returns or a product problem? Our team is here to help. Please include your order number and, where useful, photos of the item.

Email: fluffyloomofficial@gmail.com
Phone / WhatsApp: +86 176 0687 4897 · Open WhatsApp
Online: Contact form

Seller and registered office

ELIOT LITE SARL, trading as Fluffyloom
254 Rue Vendôme, CS 20015
69003 Lyon, France
SIREN: 929 003 556
SIRET: 929 003 556 00016

The registered office is for company correspondence. For parcel returns, please contact us for the appropriate return address and instructions before posting an item. This does not limit your statutory withdrawal rights.

Shipping & delivery · Returns, refunds & guarantees · Legal notice